CRM Administrator

The DigiSkool Administrator Module serves as the central control system for managing and streamlining all academic, operational, and administrative activities within an educational institution. It empowers school administrators with complete authority over institutional setup, configuration, and daily management through a secure and user-friendly platform.

Our comprehensive administrator dashboard is designed to reduce manual work, improve organizational efficiency, and ensure smooth coordination across departments, branches, staff, and students.


Key Functionalities of the Administrator Module:

  • Master Data Management:   Efficiently manage core institutional data including branches, departments, designations, ticket categories, and other essential administrative structures to maintain organized operational workflows.
  • Educational Master Configuration:   Configure and maintain important educational parameters such as nationality, religion, languages, class types, subject categories, sports curriculum, education levels, instructor types, and academic classifications.
  • Classroom & Academic Settings:   Set up and manage classrooms, academic years, branch timings, section structures, language mappings, subject allocations, timetable scheduling, and institutional holiday calendars for smooth academic operations.
  • User Management:   Seamlessly add, update, and manage administrators, staff members, instructors, and students while maintaining accurate user records and role-based access control.
  • Branch & Section Configuration:   Customize multiple branches, classes, and sections with centralized administrative control to support institutions of all sizes.
  • Timetable & Scheduling Automation:   Simplify class scheduling, instructor assignments, and timetable management to ensure efficient academic planning.
  • Holiday Calendar Management:   Organize academic calendars with branch-specific holidays, vacation periods, and institutional events.
  • Role-Based Access & Security:   Maintain secure access permissions for various user roles to ensure data confidentiality and operational security.
  • Centralized Institutional Control:   Manage all administrative and educational operations from a single unified dashboard for improved productivity and decision-making.
 

Management Role

The DigiSkool Management User Module is designed to provide institutional management teams with centralized visibility into overall branch performance, operational activities, academic progress, and financial status. This module serves as a powerful decision-making platform that enables management users to monitor, evaluate, and analyze every critical function across branches through an advanced dashboard interface.


With secure access to institution-wide data, management users can oversee students, teachers, fee collections, support activities, academic reports, and performance analytics, ensuring better strategic planning, operational transparency, and institutional growth.


Key Functionalities of the Management Module:

  • Branch-Wide Operational Monitoring: Access and monitor complete branch-level information, including student enrollments, staff records, teacher details, departmental performance, and administrative activities from a centralized dashboard.
  • Student Performance & Academic Oversight: Review student academic details, attendance percentages, examination performance, class progress, and educational outcomes to ensure academic excellence across all branches.
  • Teacher & Staff Performance Tracking: Analyze teacher records, staff productivity, attendance, and departmental efficiency to maintain high standards of institutional performance.
  • Fee Payment & Financial Monitoring: Track fee collections, pending payments, payment statuses, revenue reports, and branch-wise financial summaries for improved financial transparency and control.
  • Ticket & Support Analytics: Monitor support ticket counts, issue resolutions, operational bottlenecks, and service efficiency to ensure smooth administrative workflows.
  • Advanced Reports & Detailed Analytics: Generate comprehensive reports on academics, finances, attendance, admissions, branch performance, and operational KPIs with data-driven analytics for strategic decision-making.
  • Centralized Dashboard for Management: View real-time summaries of institutional performance through visual dashboards that present key metrics, trends, and actionable insights.
  • Multi-Branch Performance Analysis: Compare and evaluate the performance of multiple branches, departments, and academic units under one management interface.
  • Strategic Decision Support: Utilize detailed analytics and historical data to support policy-making, institutional planning, and long-term business growth.
  • Secure Role-Based Management Access: Ensure authorized management personnel can securely access sensitive operational, academic, and financial data while maintaining confidentiality and control.
 

Operations Role

The DigiSkool Operations Module is designed to manage and streamline the day-to-day backend operations of educational institutions by providing operational teams with complete control over academic scheduling, communication workflows, examination management, and institutional process automation. This role ensures smooth coordination of critical administrative functions, enabling schools to maintain efficient academic planning, timely communication, and structured examination processes.


The operations team plays a vital role in maintaining institutional productivity by handling class configurations, timetable management, holiday scheduling, communication templates, outbound messaging, and examination center administration through a secure and centralized platform.


Key Functionalities of the Operations Module:

  • Academic Operations Management: Manage essential backend academic settings including class configurations, section planning, timetable scheduling, branch timings, classroom allocations, and institutional holiday calendar management to ensure smooth academic operations.
  • Timetable & Scheduling Control: Oversee and maintain daily class schedules, subject allocations, instructor assignments, and timetable modifications for effective educational planning.
  • Holiday Calendar Blocking: Configure and manage academic holidays, vacation periods, institutional closures, and branch-specific calendar events to maintain operational consistency.
  • Template Management: Create, customize, and maintain predefined communication templates for SMS, WhatsApp, and Email to support consistent and professional outbound messaging across the institution.
  • Communication Management: Send app notifications, announcements, alerts, and updates to employees, students, and selected audience groups through centralized communication tools.
  • Message Scheduling & Automation: Schedule outbound communications on daily, monthly, yearly, or event-based intervals while monitoring delivery performance and communication effectiveness.
  • Outbound Messaging Monitoring: Track, monitor, and manage all outbound messages including notifications, reminders, alerts, and scheduled campaigns for operational transparency.
  • Examination Center Management: Handle exam schedules, grading structures, assessment planning, examination coordination, and institutional exam workflows.
  • Exam Results Administration: Manage exam result uploads, grading records, academic assessments, and student performance data to ensure accurate academic reporting.
 

Accounting Role

The DigiSkool Accounts Module is designed to manage and streamline all financial operations within an educational institution by providing dedicated accounting teams with complete control over fee structures, student billing, invoice generation, payment tracking, and financial communication. This role ensures accurate financial management, transparent fee administration, and efficient revenue monitoring across all branches.


The accounts team plays a critical role in maintaining institutional financial stability by overseeing fee configurations, billing systems, student payment records, invoice management, and automated fee reminders through a secure and centralized platform.


Key Functionalities of the Accounts Module:

  • Fee Structure Configuration: Design, configure, and manage customized fee structures for various classes, courses, branches, academic years, and student categories to ensure accurate fee planning and administration.
  • Student Fee Management: Monitor and maintain student fee records, payment histories, pending balances, concessions, discounts, and installment plans for efficient financial tracking.
  • Invoice & Billing Management: Generate, manage, and maintain student invoices, receipts, billing records, and financial statements to support transparent and organized accounting operations.
  • Fee Collection Monitoring: Track fee payments, overdue accounts, pending collections, and branch-wise financial performance to improve revenue management.
  • Automated Fee Reminders: Send scheduled fee reminders, payment alerts, due date notifications, and outstanding balance communications to students and parents via SMS, WhatsApp, Email, or app notifications.
  • Payment Status Tracking: Maintain real-time visibility into completed payments, pending dues, late payments, and financial reconciliations for improved operational control.
  • Financial Reporting & Analytics: Generate detailed reports on fee collections, outstanding balances, payment trends, branch revenue, and institutional financial performance for strategic decision-making.
  • Concession & Scholarship Management: Manage fee waivers, discounts, scholarships, and special financial adjustments while maintaining accurate billing records.
  • Revenue Transparency & Audit Support: Ensure complete financial transparency through detailed transaction logs, billing records, and audit-ready reports.
  • Centralized Financial Control: Manage all institutional financial activities from a unified dashboard for enhanced productivity, compliance, and operational efficiency.
  • Role-Based Financial Security: Ensure secure access to sensitive financial records while maintaining confidentiality, compliance, and data integrity.
 

Principal Role

The DigiSkool Principal Module is designed to provide school principals and academic heads with comprehensive control over branch-level academic operations, classroom management, student performance, and instructor supervision. This role serves as a centralized leadership platform that enables principals to oversee all educational activities within their branch while ensuring academic excellence, operational discipline, and effective resource allocation.


Through this secure management interface, principals can monitor students, instructors, classroom structures, academic schedules, examinations, and performance reports, allowing them to make informed decisions and maintain high institutional standards.


Key Functionalities of the Principal Module:

  • Branch-Wide Academic Oversight: Access and monitor complete branch-level information including student records, instructor details, classroom structures, academic schedules, and overall educational performance.
  • Student Records & Performance Monitoring: Review all branch student profiles, attendance records, academic progress, examination schedules, report cards, and performance analytics to ensure educational success.
  • Instructor Management & Supervision: Access instructor profiles, teaching assignments, classroom responsibilities, and staff performance to maintain teaching quality and branch efficiency.
  • Classroom Monitoring & Management: Oversee classroom configurations, class allocations, section structures, and branch-specific academic environments for smooth educational operations.
  • Classroom-to-Instructor Assignment Control: Manage and update instructor assignments to classrooms, subjects, and sections while ensuring proper teacher distribution and academic planning.
  • Academic Scheduling Access: Monitor class timetables, subject schedules, teacher allocations, branch timings, and institutional academic calendars for effective branch administration.
  • Examination Management Oversight: Access branch-wide examination schedules, grading systems, result records, report cards, and academic assessments for complete examination supervision.
  • Report Card & Result Access: Review student academic outcomes, report cards, performance summaries, and educational reports to support student development and institutional accountability.
  • Branch Discipline & Operational Leadership: Ensure effective coordination between students, teachers, and classrooms while maintaining operational discipline and educational standards.
 

Vice Principal Role


The DigiSkool Vice Principal Module is designed to provide vice principals and school-level academic coordinators with comprehensive control over assigned school sections within a branch, such as Pre Primary Education or Primary Education (Class 1 to 5) or The Secondary School (Class 6 to 10) divisions. This role enables vice principals to effectively supervise academic operations, student performance, instructor management, and classroom administration within their designated school level while supporting the principal in maintaining academic excellence and operational efficiency.


Unlike principal-level access, vice principals are restricted to their assigned school segment within a branch, ensuring focused academic leadership and operational oversight for specific grade groups.


Key Functionalities of the Principal Module:

  • School-Level Academic Oversight: Access and monitor all academic, operational, and administrative information related to assigned school sections such as primary or secondary levels within the branch.
  • Student Records & Performance Monitoring: Review student profiles, attendance records, examination schedules, academic progress, report cards, and performance analytics for all students under the assigned school level.
  • Instructor Management & Supervision: Access teacher records, classroom responsibilities, subject allocations, and instructor performance for the designated school segment.
  • Classroom Monitoring & Management: Supervise classroom structures, class allocations, sections, and educational activities within the assigned classes or school division.
  • Classroom-to-Instructor Assignment Control: Manage and update teacher assignments for classrooms, subjects, and sections under the vice principal’s authorized academic scope.
  • Academic Scheduling Access: Monitor timetables, subject schedules, teacher assignments, and academic calendars for assigned classes to ensure smooth educational operations.
  • Examination Management Oversight: Access examination schedules, grading systems, assessment records, report cards, and student academic outcomes for the designated school level.
  • Report Card & Academic Reporting: Review student performance reports, report cards, academic summaries, and educational trends for continuous academic improvement.
  • Operational Coordination Support: Work closely with principals and school administrators to ensure discipline, academic quality, and efficient educational management within the assigned section.
 

Library Management Role


The DigiSkool Library Management Module is designed to efficiently manage and streamline all library operations within an educational institution by providing library administrators and staff with complete control over book inventories, student and staff book issuance, returns, fines, and resource tracking. This role ensures organized library administration, seamless access to educational resources, and effective monitoring of institutional learning materials.


The library management team plays a crucial role in maintaining academic resource availability by handling book cataloging, circulation management, member records, overdue tracking, and library reporting through a secure and centralized platform.


Key Functionalities of the Library Management Module:

  • Library Inventory Management: Manage and maintain complete records of books, journals, digital resources, reference materials, and educational assets across the institution’s library system.
  • Book Cataloging & Classification: Organize books and resources by categories, subjects, authors, ISBN numbers, and educational levels for efficient search and retrieval.
  • Book Issue & Return Management: Monitor and manage book issuance, returns, renewals, and reservation processes for students, teachers, and staff members.
  • Member Record Management: Maintain detailed records of library users including students, instructors, staff, borrowing histories, and resource utilization.
  • Fine & Penalty Management: Track overdue books, late returns, lost materials, and fine collections to ensure accountability and proper library discipline.
  • Digital Resource Access Control: Manage access to e-books, online journals, digital libraries, and academic resources for enhanced learning support.
  • Stock Monitoring & Availability Tracking: Monitor book stock levels, damaged resources, replacements, and procurement needs to maintain adequate educational materials.
  • Library Reports & Analytics: Generate detailed reports on issued books, return records, overdue items, popular resources, inventory status, and user engagement.
  • Resource Request & Procurement Support: Handle requests for new books, academic materials, and library resource expansion based on institutional needs.
  • Centralized Library Administration: Manage all library operations from a unified dashboard for improved efficiency, organization, and academic resource management.
 

Fron Desk Role


The DigiSkool Front Desk Module is designed to manage and streamline all front office operations by providing front desk staff with complete control over walk-in inquiries, admissions requests, visitor management, and administrative follow-up processes. This role serves as the first point of contact for students, parents, and visitors, ensuring professional communication, efficient request handling, and smooth coordination with administrative departments.


The front desk team plays a vital role in supporting institutional growth by managing admissions-related inquiries, maintaining visitor records, coordinating follow-ups, and ensuring effective communication between prospective families and school administration.


Key Functionalities of the Front Desk Module:

  • Walk-In Inquiry Management: Record, track, and manage all walk-in admissions inquiries, parent requests, student visits, and institutional information requests through a centralized system.
  • Admission Request Intake: Handle new student admissions inquiries, application requests, enrollment guidance, and prospect registration for streamlined admissions processing.
  • Visitor Management & Registration: Maintain detailed visitor logs, parent interactions, appointment records, and front office communication history for organized administrative tracking.
  • Administrative Follow-Up Coordination: Monitor and manage follow-up activities for admissions inquiries, pending documentation, parent communications, and enrollment processes.
  • Lead Tracking & Conversion Support: Track prospective student leads, inquiry status, admission stages, and conversion opportunities to improve enrollment success.
  • Communication & Notification Management: Send reminders, follow-up messages, appointment confirmations, and admissions-related communications through SMS, WhatsApp, Email, or app notifications.
  • Appointment Scheduling Support: Coordinate meetings between parents, students, counselors, and administrative teams for smooth admissions and institutional interactions.
  • Data Entry & Record Maintenance: Maintain accurate records of inquiries, admissions prospects, communication logs, and visitor details for reporting and future engagement.
  • Admissions Reporting & Analytics: Generate reports on walk-in inquiries, conversion rates, admissions performance, follow-up efficiency, and front desk productivity.
  • Operational Coordination with Administration & Accounts: Collaborate with admissions, accounts, and management teams to ensure seamless processing of student onboarding, fee management, and institutional services.
 

Transport Role


The DigiSkool Transport Management Module is designed to efficiently manage and streamline all student transportation operations by providing transport administrators with complete control over transport requests, route planning, vehicle assignments, driver management, staff coordination, and transport fee administration. This role ensures safe, organized, and efficient transportation services for students while maintaining operational transparency and resource optimization.


The transport team plays a vital role in managing daily student transportation logistics by handling student transport requests, bus route assignments, driver and support staff management, vehicle operations, and transport-related financial configurations through a secure and centralized platform.


Key Functionalities of the Transport Management Module:

  • Student Transport Request Management: Record, process, and manage student transportation requests, route preferences, pickup/drop locations, and transport service enrollments.
  • Bus Route Planning & Student Assignment: Configure and manage transport routes, assign students to specific bus routes, optimize route efficiency, and maintain organized transportation schedules.
  • Vehicle Allocation & Fleet Management: Monitor and manage school buses, transport vehicles, route allocations, vehicle capacities, maintenance schedules, and operational availability.
  • Driver & Transport Staff Management: Maintain records of drivers, bus attendants, transport coordinators, and support staff while managing assignments, schedules, and operational responsibilities.
  • Bus-to-Driver Assignment Control: Assign drivers and support staff to specific buses and routes while ensuring proper operational coordination and transport safety.
  • Transport Fee Structure Configuration: Design, configure, and manage transport fee structures based on routes, distance, pickup zones, branches, or service categories.
  • Transport Billing & Payment Monitoring: Track transport fee payments, pending dues, billing records, invoices, and route-wise financial summaries.
  • Safety & Compliance Monitoring: Ensure transportation safety standards, route compliance, driver accountability, and proper documentation for institutional transport operations.
  • Route Scheduling & Operational Coordination: Manage daily transport schedules, route timings, pickup/drop schedules, and emergency route adjustments for smooth transportation services.
  • Transport Reports & Analytics: Generate detailed reports on student transport utilization, route performance, vehicle operations, fee collections, driver productivity, and transport efficiency.
  • Centralized Transport Administration: Manage all transportation-related operations from a unified dashboard for improved productivity, planning, and operational control.
 

WorkShop Management


The DigiSkool Workshop Management Module is designed to efficiently manage and streamline all school transport maintenance operations by providing workshop administrators and maintenance teams with complete control over vehicle servicing, routine inspections, repairs, insurance management, damage tracking, and transport asset maintenance. This role ensures the safety, reliability, and long-term performance of institutional transportation systems through structured maintenance workflows and operational monitoring.


The workshop team plays a critical role in maintaining the school’s transport infrastructure by overseeing vehicle checkups, preventive maintenance schedules, insurance renewals, repair histories, and damage logs through a secure and centralized management platform.


Key Functionalities of the Workshop Management Module:

  • Vehicle Maintenance Management: Monitor and manage regular servicing, preventive maintenance schedules, repairs, inspections, and technical upkeep for all school transport vehicles.
  • Routine Vehicle Checkup Scheduling: Conduct and schedule periodic vehicle inspections, fitness checks, engine diagnostics, brake inspections, and safety assessments to ensure transport readiness.
  • Repair & Service Record Maintenance: Maintain detailed service histories, repair records, spare part replacements, maintenance costs, and technical performance logs for each vehicle.
  • Insurance Management & Renewals: Track vehicle insurance policies, renewal schedules, compliance requirements, policy documentation, and coverage details to ensure uninterrupted operational compliance.
  • Damage Logging & Incident Tracking: Record vehicle damages, accident reports, repair requirements, breakdown incidents, and operational issues for accountability and safety monitoring.
  • Fleet Safety Compliance Monitoring: Ensure all school transport vehicles meet safety regulations, roadworthiness standards, documentation requirements, and institutional transport policies.
  • Spare Parts & Inventory Management: Manage workshop inventory including spare parts, maintenance supplies, repair tools, and replacement components for efficient vehicle servicing.
  • Maintenance Cost Tracking & Reporting: Monitor vehicle maintenance expenses, repair budgets, insurance costs, and fleet operational expenditures for financial planning and transparency.
  • Vehicle Performance Analytics: Generate reports on maintenance frequency, vehicle condition, repair history, operational efficiency, and fleet performance metrics.
  • Centralized Workshop Administration: Manage all transport maintenance operations from a unified dashboard for improved efficiency, safety, and operational control.
 

Instructor Role


The DigiSkool Instructor Module is designed to empower teachers and academic staff with comprehensive tools to manage daily classroom activities, student engagement, academic communication, and performance tracking. This role provides instructors with secure access to essential teaching functions, enabling them to efficiently handle attendance, academic resources, student assessments, and progress reporting while maintaining strong communication with students and parents.


The instructor plays a central role in delivering quality education by managing classroom operations, maintaining academic records, uploading learning materials, and monitoring student performance through a unified digital platform.


Key Functionalities of the Instructor Module:

  • Attendance Management: Record, update, and monitor daily student attendance, absences, leave statuses, and attendance trends for assigned classes and sections.
  • Student Communication & Engagement: Communicate directly with students and parents through app notifications, SMS, WhatsApp, or email regarding academic updates, attendance, assignments, and important announcements.
  • Worksheet & Study Material Upload: Upload class worksheets, homework assignments, educational resources, lesson plans, and study materials to support student learning and academic continuity.
  • Student Performance Monitoring: Track academic progress, assignment completion, examination scores, classroom participation, and overall student development.
  • Report Card Management: Access, update, and contribute to student report cards, performance summaries, grading records, and academic assessments.
  • Assignment & Homework Administration: Create, distribute, and monitor homework, projects, assignments, and submission deadlines for effective academic management.
  • Classroom Scheduling & Subject Management: Access assigned class schedules, subject timetables, lesson planning, and instructional responsibilities for organized teaching workflows.
  • Examination Support & Grading: Manage exam assessments, grading records, internal evaluations, and academic performance entries for assigned students.
  • Parent Communication Support: Provide academic feedback, attendance updates, performance insights, and student development information to parents for improved collaboration.
  • Digital Academic Record Maintenance: Maintain accurate classroom records, attendance data, academic materials, performance reports, and communication logs.
  • Teaching Productivity & Classroom Efficiency: Streamline instructional tasks, academic planning, and classroom administration through an integrated teaching dashboard.
 

Student Role


The DigiSkool Student Module is designed to provide students with a comprehensive digital learning platform that offers seamless access to academic resources, personal records, communication tools, and institutional services. This module empowers students to stay informed, organized, and actively engaged in their educational journey by providing real-time access to academic progress, attendance, assignments, examination schedules, fee details, and school communications.


The student module serves as a centralized portal that enhances learning experiences, improves communication with instructors and administration, and ensures students can efficiently manage their academic responsibilities.


Key Functionalities of the Student Module:

  • Personal Academic Dashboard: Access a personalized dashboard displaying academic performance, attendance records, timetable schedules, assignments, examination details, and important school updates.
  • Attendance Monitoring: View daily attendance records, absence reports, leave statuses, and attendance percentages for better academic accountability.
  • Assignments & Worksheet Access: Receive, download, and submit assignments, worksheets, homework, and study materials uploaded by instructors.
  • Examination Schedule & Results Access: View upcoming exam schedules, hall ticket details, grading records, report cards, and academic performance reports.
  • Report Card & Academic Performance Tracking: Monitor subject-wise grades, examination outcomes, progress reports, and overall academic development.
  • Fee Payment & Billing Information: Access fee structures, payment histories, pending dues, invoices, transport fees, and billing notifications.
  • School Communication & Notifications: Receive important announcements, academic alerts, fee reminders, timetable changes, event notifications, and institutional updates via app notifications, SMS, WhatsApp, or email.
  • Timetable & Class Schedule Management: View daily class schedules, subject timetables, instructor details, and academic calendars for organized learning.
  • Transport Information Access: Access assigned bus routes, pickup/drop schedules, transport fee details, and transportation-related notifications.
  • Library Resource Access: View issued books, due dates, library fines, and academic resource availability through integrated library services.
  • Leave Application & Request Management: Submit leave requests, track approvals, and manage personal academic service requests digitally.
  • Secure Student Profile Management: Maintain personal details, academic history, communication preferences, and institutional records securely.